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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Lamonica Moore

October 24, 2025

5  out of  5
rating by Lamonica Moore
"I love State Farm! They everything down to me in a way that a baby could understand. They were very kind! Jeanne Martin is the best!"
We responded:
"Lamonica: Thank you for your review. Brittany has many years of experience and takes great pride in providing information so that our customers have good understanding of their coverage needs. We appreciate your business."
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alexis coleman

October 21, 2025

5  out of  5
rating by alexis coleman
"Mrs Leah was so nice!! Helped me get a quote on adding a new car and a secondary driver!! She Explained everything so well, and the conversation was lovely! Def recommend!!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Angelique Coats

October 21, 2025

5  out of  5
rating by Angelique Coats
"Always responsive and helpful!"
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Melissa David

October 15, 2025

5  out of  5
rating by Melissa David
"I love being able to call and they can handle business without any problems! They just hear your name and they pull up your name and account. They listen to your needs and offer exactly what you need. Every one at Jeanne Martin’s office is TOP NOTCH and knowledgeable and personable. I will never go anywhere else for any of my insurance needs !"
We responded:
"That's great to hear! It sounds like you've had a positive experience with our office for your insurance needs. It's always reassuring to work with knowledgeable and personable professionals who can assist with your specific needs. If you have any specific questions or need further assistance, feel free to let me know!"
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Tim Collins

October 13, 2025

5  out of  5
rating by Tim Collins
"Jeanne has been my agent for years and always have had excellent service. Always there when you need them."
We responded:
"Thanks, Tim! We are glad you are pleased with our service. "
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Suzie Kirkham

October 6, 2025

5  out of  5
rating by Suzie Kirkham
"The office staff is very friendly and willing to help with all questions."
We responded:
"Thanks Suzie! It is always a pleasure to take care of your insurance needs! "
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Willie Miller

October 3, 2025

5  out of  5
rating by Willie Miller
"Great staff always helpful"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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A McDown

October 2, 2025

5  out of  5
rating by A McDown
"Easy, no-hassle claim for repairs to my vehicle. Very nice people to work with."
We responded:
"Thanks for your great review! We are so pleased you are satisfied with our claims department. "
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Gina

September 30, 2025

5  out of  5
rating by Gina
"Great service. Our Agent was very helpful. Great personality 😊"
We responded:
"Thank you, Gina! We are glad you had a great experience with our office!"
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Ashlee Havard

September 17, 2025

5  out of  5
rating by Ashlee Havard
"Kaleb is very helpful and knowledgeable"
We responded:
"Ashlee, thank you for your review! Kaleb is a great asset to our office, and we are proud to have him on our team! "
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Gloria Moody

September 16, 2025

5  out of  5
rating by Gloria Moody
"I can’t say enough good things about the outstanding customer service that I have received from State Farm through Jeanne Martin. I’ve been doing business with her for approximately 30 years! She’s always been such a caring person and a joy to work with. Her team is courteous and very professional. When I’ve experienced insurance issues and needed assistance, they were satisfactorily resolved without conflict. It’s so nice to know that her business focuses on customer satisfaction, providing quality service with a good experience. I am one satisfied customer!"
We responded:
"Mrs. Gloria, Thank you so much for your awesome review of our office and for being a part of our family all these years at Jeanne Martin State Farm. We will always be here to take care of you and your family!"
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Pam Hunter

September 12, 2025

5  out of  5
rating by Pam Hunter
"Very friendly and knowledgeable agent! Glad she called!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Karlee Osbon

September 12, 2025

5  out of  5
rating by Karlee Osbon
"Leah was awesome and patient! 10/10 recommend."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Vallerie Jones

September 11, 2025

5  out of  5
rating by Vallerie Jones
"“Grateful for the awesome support from State Farm Customer Service Agent Leah. She made setting up my mom’s account quick and simple!” Leah was very kind, and professional."
We responded:
"Vallerie, we appreciate your review. We are grateful to have Leah on our team. We hope you and your family are doing well. "
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donna kennon

September 11, 2025

5  out of  5
rating by donna kennon
"Been with company for over 20 years. I love the discount on bundling auto and home. They have helped with claims. I really like the app!!"
We responded:
"Donna, thank you so much for your review! We are glad you are taking advantage of our bundling discount! "
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Larry W.

August 29, 2025

5  out of  5
rating by Larry W.
"Made the switch and I am very pleased since I made it. They are very nice and helpful. Updated, everything is still great! Amazing customer service and my rates have not went up."
We responded:
"We are glad you made the switch too, Larry! "
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Nikki Arehart

August 22, 2025

5  out of  5
rating by Nikki Arehart
"I have used State Farm (Jeanne Martin) for literally over 30 years as well as my family. My dad has been with Jeanne since I was a little girl and refused to use anyone else until he passed away 2 years ago. I have always had very pleasant and helpful conversations with all of the agents in this office over the last 30+ years. They have always taken the time to answer and address all of my questions and concerns no matter how long it took. I don't know about you but I personally wouldn't want to sit on the phone for almost 2 hours answering nothing but questions from someone lol. These guys are great to deal with in this particular office and I will continue using them just for that reason."
We responded:
"Thank you, Nikki! It's our pleasure to answer all your questions. "
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Thomas Hudson

August 22, 2025

5  out of  5
rating by Thomas Hudson
"Miss Brittany provided me with Best Customer service anyone could ask for Prompt and Very Courteous!!! I would recommend them to everyone!!!"
We responded:
"We take pride in our customer service at our office. We are glad you had a good experience with Brittany. Thank you for your review! "
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willie Evans

August 22, 2025

5  out of  5
rating by willie Evans
"My daughter was in an accident in Houston Texas this past weekend where a driver merged into her lane and knocked the front bumper off. She was devastated and didn't know what to do. The insurance company that the drive had was a company unfamiliar to us and very hard to locate. I spoke with Ms. Carol from my insurance company, Jeanne Martin- State Farm and she went above and beyond helping us. Not only did she locate the insurance company but also got me the claim number as wellas the name of the claim handler handling my case. This is what makes State Farm the best insurance company in the world, people like Ms Carol, who is willing to go the extra mile to ease the stress when your vehicle is damaged. Thanks State Farm and big thanks to Ms Carol!!"
We responded:
"Thank you for taking the time to share your experience with us. We are truly sorry to hear about your daughter's accident but are relieved to know that Ms. Carol was able to assist you during this difficult time. At Jeanne Martin State Farm, we strive to provide exceptional customer service and ensure that our policyholders receive the support they need. We understand how overwhelming it can be when dealing with unfamiliar insurance companies and locating the necessary information. We are proud to have dedicated individuals like Ms. Carol on our team, who are willing to go the extra mile to ease the stress of our customers. We appreciate your kind words and are grateful for your trust in our office."
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Fisher McLemore

August 13, 2025

5  out of  5
rating by Fisher McLemore
"They take care of my parents insurance, they take care of me, and they can take care of you. Thank you for all that you do :)"
We responded:
"Fisher, thank you so much for taking the time to give us a review. We appreciate you so much! "
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Jonathan Modisette

August 8, 2025

5  out of  5
rating by Jonathan Modisette
"Very friendly people"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Haley Shepherd

August 7, 2025

5  out of  5
rating by Haley Shepherd
"I have been with Jeannie since I got my first car. My family has been with her for many years before that. We have always had such great communication and help from her and her office. Despite how many insurers she has, she will still contact you personally. I’ve never had a bad experience with her or her staff members!"
We responded:
"Thank you for your awesome review! We appreciate you and your family for your loyalty to our office. "
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Phyllis Poland

August 6, 2025

5  out of  5
rating by Phyllis Poland
"You all always take good care of your customers. Thank you for always being there for me and my husband."
We responded:
"Thank you so much, Mrs. Phyllis. "
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jodie martin

July 30, 2025

5  out of  5
rating by jodie martin
"We have been with Jeannie Martin State Farm for 25 years. I can’t say enough good things about them. They’re loyal, professional, and dedicated to making sure their customers are taken care of treated with respect and more importantly, they treat them like friends."
We responded:
"Thank you so much for your kind words and for being a valued customer for 25 years! We’re truly honored to have earned your loyalty and trust over the years. At Jeanne Martin State Farm, we pride ourselves on treating every customer like family, and it means the world to us to know that our dedication, professionalism, and genuine care have made a positive impact. We look forward to continuing to serve you with the same respect and friendship for many more years to come!"
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Jodie Martin

July 30, 2025

5  out of  5
rating by Jodie Martin
"I’ve been with Jeannie Martin State Farm for 25 years since we moved back to MINDEN! They have always been professional and dedicated to serving their customers. They don’t just treat customers like customers they treat them like friends and we greatly appreciate them. They have been so good to advise us on things when we needed their help"
We responded:
"Thank you so much for your kind words and for being a valued customer for 25 years! We’re truly honored to have earned your loyalty and trust over the years. At Jeanne Martin State Farm, we pride ourselves on treating every customer like family, and it means the world to us to know that our dedication, professionalism, and genuine care have made a positive impact. We look forward to continuing to serve you with the same respect and friendship for many more years to come!"